Do you have two E-ZPass Transponders in your vehicle?
Please Remember that:
Although your old transponder is no longer assigned to your account it will be identified in the toll lane as long as it remains in your vehicle. The old transponder that is now in the glove compartment, middle console, under the seat or in the trunk is being identified by the toll collection system as an invalid E-ZPass. This additional transponder in your vehicle will not only cause problems with the toll collection system but can also lead to your vehicle being identified as a toll violator. To ensure that your E-ZPass works as designed and the toll lanes remain free flowing please remove all other E-ZPass transponders from your vehicle.